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1)
Terms of reservation
When making a reservation please pay attention
to the special services and rules of the cottage.
After making a reservation the customer will receive a paying-in
form
for total payment, including advance and concluding payments.
If the reservation is made later than 30 days
before the beginning of the rent period, the whole rent must be paid
in advance. The reservation
will be confirmed when the first payment
installment is received.
If the rent is not
paid by the due date, the owner has the right to cancel the
reservation. When arriving at the cottage the customer has to show
a receipt of the payment.
2) Cancellations and Changes
A
cancellation must always be made in writing. Cancellation day
is the
day when the owner has
received the information about cancellation.
If the customer shows that the cancellation has been made early
enough to arrive at due date,
the cancellation will be accepted even if it arrives late. A
processing charge of minimum € 35 will always be required for
cancellations.
The owner has the right to cancel a reservation due to a
force majeure. In cases like this the customer is entitled to a
refund.
3) Complaints
Possible complaints have to be made instantly at the emergence of
the reason to the owner or the caretaker of the cottage.
4) Other Issues to Consider
The cottage folders have separate instructions for
each cottage.
The owner is not responsible for inconvenience or costs caused by
the nature conditions like insects or changes in the weather. |
5) Stay at the Holiday Resort
The cottage is available from arrival day at 16.00 till
departure day at 12.00
The rent includes the right to use the cottage,
equipment and the courtyard.
The cottage has tableware, furniture, mattresses,
pillows and blankets.
The customers are expected
to bring with them their bed-linen.
Firewood,
electricity and water are included in the rent.
6) Delivery of Keys
The keys to the cottage will be delivered in advance
in the way agreed with the customer. The customer is expected to
return the keys according to instructions he will receive. For a
missing key a compensation of € 120 may be charged.
7) Number of Persons
Only the number of persons equivalent
to beds is
allowed to stay in the cottage. Extra persons
are charged according to current price list.
Charge for unannounced persons is € 16/day.
Use of camping trailers or tents are allowed with the owner's
permission only.
8) Cleaning
The customer is responsible for cleanliness of the
cottage and its courtyard during the stay and shall hand it over
cleaned.
In case cleaning is not completed after the end of the rent period,
a cleaning fee of € 50 can be charged.
9) Compensation for Damage
The customer is liable for damage he or she causes to
the cottage, its equipment or environment.
If the customer causes serious disorder, danger or indifference of
the rules in the cottage or in the cottage area, the hire contract
can be cancelled immediately and the customer has no right to refund
of the rent.
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